Ossama Ijaz Butt

AI Engineer & Business Developer

I design and deploy AI systems, agents, RAG pipelines, and automated workflows that turn manual business operations into scalable, self-running processes. My work sits at the intersection of AI engineering and business development, not just building models, but building systems that plug into how a business actually operates. From B2B sales pipelines to wholesale logistics to enterprise support operations, I bring the same approach: find the manual bottleneck, design the system, ship it.

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Career

Experience

AI Engineer & Business Developer

Louis Martin Knives

Reporting to Abdul Wadood Ahmed, Project Director

AI Agents Workflow Automation RAG Systems Supply Chain Management CRM Integration

Oversee end-to-end wholesale pipeline for a private-label Damascus knife brand on behalf of a Pakistan-based owner
Manage full supply chain flow: manufacturing → international logistics → U.S. warehousing → domestic shipping
Drive pipeline expansion planning and new market/channel opportunities
Designed and implemented custom AI agents for lead generation, client onboarding, research, and business process automation
Built AI-powered workflows integrating LLMs, APIs, CRM platforms, and automation tools to streamline repetitive tasks and improve productivity
Developed automated prospecting and outreach systems using AI-driven data enrichment, lead qualification, and personalized communication workflows
Integrated LinkedIn Sales Navigator, Apollo.io, CRM systems, and email automation tools into end-to-end sales and operational pipelines
Designed backend services and APIs for AI applications using Python and modern development frameworks
Built document intelligence systems, knowledge assistants, and Retrieval-Augmented Generation (RAG) applications for business use cases
Managed project delivery from discovery and solution design through implementation, testing, and deployment

Senior Technical Project Manager

Black Hole Dev

Project Management Stakeholder Management Agile / Scrum Risk Management QA Oversight

Managed end-to-end delivery of software and digital projects, serving as the primary bridge between clients, stakeholders, and development teams
Gathered and analyzed business requirements, translating them into actionable technical specifications and project plans
Led client communications, stakeholder management, and project coordination throughout the project lifecycle
Managed project scope, timelines, resource allocation, and delivery milestones
Coordinated cross-functional teams including developers, designers, QA engineers, and external stakeholders
Identified and mitigated project risks, resolved blockers, and maintained delivery schedules in fast-paced environments
Oversaw QA processes, testing cycles, and production releases to ensure high-quality deliverables
Facilitated sprint planning, progress tracking, status reporting, and continuous process improvements

Operations Manager

Rex The Code Crafters

Sales Strategy B2B & B2C Growth Marketplace Optimization Data Analysis Customer Experience

Analyzed daily sales data to identify trends and growth opportunities across B2B and B2C markets
Developed and implemented strategies to increase revenue in B2B and B2C markets
Optimized product listings and visibility on platforms including eBay, Etsy, and other marketplaces
Improved customer experience through targeted engagement strategies
Monitored performance metrics and adjusted sales tactics accordingly
Collaborated with teams to enhance marketing and sales effectiveness

ELV Technician

PKE Gulf

CCTV Systems Access Control PAVA Systems RFID Technical Support

Oversaw configuration and technical support for ELV systems including PAVA, Nurse Call, CCTV, Access Control, and RFID
Handled full-scope ELV operations across commercial and public infrastructure projects
Delivered technical support on high-profile projects, including Formula 1 Yas Marina Circuit, Abu Dhabi

Security Team Lead

Reem Hospital

Team Supervision Risk Assessment Permit to Work (PTW) Client Reporting Training & Development

Supervised on-ground security team operations, staff training, and risk assessments
Managed visitor services, contractor coordination, and Permit to Work (PTW) processes
Led client meetings and delivered weekly/monthly performance and incident reports

Credentials